Getting Started with Oracle Service Cloud.
Welcome to Oracle Customer Experience. What can Oracle CX solutions do for your business? Allow your business to stand out from the competition by delivering legendary experiences to your customers. Connect the customer journey and accelerate transformation with the help of Oracle CX.
Oracle Service delivers connected experiences to both consumers and businesses with personalized service engagements across any channel with knowledge-driven interactions and automation. Discover Oracle CX for Service (1:15) Customer Experience. CX—Service Cloud. Cloud Readiness. What is SmarterCX? News and Opinion. What is SmarterCX?
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Oracle CX Cloud Suite enables leading organizations to deliver great customer experiences throughout their customers’ journey. Organizations seeking a competitive advantage are looking to Oracle to help them effectively engage their customers across physical and digital channels to dramatically improve customer retention, up-sell, and brand advocacy.
Oracle Service Cloud - May 2015 Release Get Started. Documentation for business users that shows how to use Oracle Service Cloud (formerly known as Oracle RightNow CX).
Oracle B2C Service powers exceptional customer experiences across the web, contact center, knowledge, intelligence advice, and in-person field service.
Module Implemented. CRM Fusion: Fusion CRM Base Premium Offering Cloud Service, Fusion Transactional Business Intelligence for Customer Relationship Management Cloud Service Right Now: Oracle RightNow Enterprise Contact Center Dynamic Agent Desktop Cloud Service, Oracle RightNow Universal Tier 1 Sessions Service Period Pool, Oracle RightNow Emails Sent Service Period Pool.
Oracle CRM is divided into a number of different product lines which includes Oracle Sales Cloud, Oracle Eloqua Marketing Cloud Service, Oracle RightNow CX Service Cloud, Oracle E-Business Suite CRM, PeopleSoft Enterprise CRM, Siebel CRM, and Oracle CRM on Demand. Oracle entered the CRM market following its acquisition of Siebel Systems in.
The Oracle RightNow Cloud Service 2016 Technical Implementation Essentials exam is available in production starting April 4th 2016. Prove your advanced CX experience, broad understanding of design patterns, design principles and programming concepts, system integration concepts and relational databases as well as an understanding of standard security concepts.
You don’t have to scour the internet for information about upgrading your Oracle Cloud service. You can find all the documentation you need—from videos to tutorials to live events—to help you prepare for a successful transition to the latest Oracle release right here. Explore Customer Connect and learn!
Oracle Eloqua Marketing Enterprise Cloud Service is a unique marketing automation platform built to connect the global enterprise revenue engine. Key Features Unlimited usage and scalability.
Delivery Centric has significant experience in the successful deployment of Oracle RightNow CX Service Cloud systems and CX Cloud consulting. With our strong background in Oracle Service Cloud, Fast Track Deployment and Skilled project team we bring a unique value proposition to our clients.
Oracle Customer Experience (CX), a complete set of best-in-class, integrated, cloud-enabled solutions, that encompass the entire customer journey, from marketing, sales and service to Commerce, Social and Industry-specific CX offerings. With such a comprehensive line-up, Oracle has now the most comp.
